Shipping Policy

Last updated: August 2026

Thank you for shopping with NorthRoot.

We currently ship within the United States only.

Shipping Costs

We offer free standard shipping on every order. There are no shipping fees or minimum purchase requirements.

Order Processing Processing time: 1–3 business days (Monday–Friday) Orders placed after 8:00 PM (EST) will begin processing on the next business day. Orders are not processed on weekends or U.S. public holidays.

During periods of unusually high order volume, processing may take slightly longer. If a significant delay occurs, we will notify you using the email address provided with your order.

Delivery Time

After your order has been processed, standard delivery typically takes:

4–7 business days (Monday–Friday)

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your delivery.

Damaged or Lost Orders

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.

For damaged deliveries:

Inspect your package immediately upon arrival. Take clear photos of the damaged product and the shipping box. Contact our support team within 48 hours of delivery, including your order number and photos.

After verification, we will arrange a replacement or issue a refund where appropriate.

If you have any questions about shipping, please contact us.

NorthRoot

Address: 147 E Laurel St Fort Bragg, CA, 95437 united states

Email: support@northroot.shop

Phone: +17079623119